Exchange / Returns / Refunds

RETURNS

We will accept returns for exchanges and refunds under the following conditions:

 Returns must be received by ChristClout within 30 days of purchase.

Returns must be unworn and in new condition. 

  • Items must be in new condition (free of human and pet hair)
  • Items cannot be washed or dried
  • Upon inspection any item received under these conditions may result in your return/exchange being denied* 

If possible please include your original packing slip order confirmation with a short note of the correction to be made. Once we receive the returned item we will process and send out your replacement package or issue a refund/store credit.

 

Send to:

1372 Bennett Dr #164

Longwood, FL 32750

 

If you have any questions about your return please send an email to info@christclout.com

 

EXCHANGE 

The customer will incur the costs to return all item(s) for exchange except for situations where the mistake is on our behalf. We will then send over a return label to send back the wrong products.

*In the event an item is not available for an exchange we will issue a refund or store credit for the returned item.

 

REFUNDS 

After receiving the returned item, upon approval ChristClout will credit the customer’s account for the original purchase amount minus shipping and any discount/coupon codes.

Subscription Cancellation Policy

Members of ChristClout may cancel their subscription at any time. There are no cancellation fees.  If you would like to cancel your membership.

Due to the security and protection of our members, if you no longer wish to be a part of ChristClout you must call to cancel your membership. As a reminder, if you wish to cancel prior to the next shipment, cancellation must be done prior to the 1st of the month. 

The Membership Department can be reached at 877-738-5279 anytime between 8:00AM EST and 6:00PM EST Monday through Friday. 

Taxes: Your total price will include the price of the merchandise plus any applicable sales tax; such state and/or local sales tax is based on the shipping address provided and the sales tax rate in effect at the time you purchase the merchandise. We will charge tax only in states where the goods sold over the Internet are taxable.